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Our offices will be closed on Thursday, November 28th and Friday, November 29th for Thanksgiving. We will continue to monitor and handle critical support items, but responses to most tickets and inquiries will likely be delayed.

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I downloaded the mobile app, but it won't let me log in. What should I do?

1. Uninstall the BenchPrep Companion app from your mobile device and reinstall it from either the App Store or Google Play. 2. If you are still unable to log in, contact BenchPrep Support.

How do I reset my password?

1. Visit . 2. Click “Reset Password” at the bottom of the page. 3. At the next page, enter the email address associated with your BenchPrep account into the field and click the “Reset Password” button. 4. You will receive an email with a link and instructions to finish resetting your password.

I just bought a course. How do I access it?

1. If you're using the BenchPrep HR Learning System (Either the PHR/SPHR Certification Exam Prep or aPHR Certification Exam Prep courses), log in at . Otherwise, log in to BenchPrep at . 2. You should automatically be directed to your course. If you aren’t, click on the person icon in the upper right-hand corner…

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