1. Visit [https://benchprep.com/voucher][1]. Make sure you are logged in to your BenchPrep account. If you don't have an account, you will make one while redeeming the voucher. ![][2] 2. You will be prompted to type in your Groupon voucher code, also referred to as an access token. Type the code into the field. Your ...
1. If you're using the BenchPrep HR Learning System (Either the PHR/SPHR Certification Exam Prep or aPHR Certification Exam Prep courses), log in at [https://benchprephr.com/login][1]. Otherwise, log in to BenchPrep at [https://benchprep.com/login][2]. 2. You should automatically be directed to your course. If you are...
If you're not satisfied with your course, you can receive a full refund within seven days of your purchase. If you would like a refund, email your request to [support@benchprep.com][1]. Please include the email address you use to log in to your BenchPrep account so our Support Team can ensure the right user receives t...
1. Visit [https://www.benchprep.com/login][1]. ![][2] 2. Click "Reset Password" at the bottom of the page. 3. At the next page, enter the email address associated with your BenchPrep account into the field and click the "Reset Password" button. ![][3] 4. You will receive an email with a link and instructions to fi...
1. Make sure you're using the Web App. 2. Under practice questions and lessons, there is a small, grey "Report Content Errors" link. Click the link to pull up an error reporting form. ![][1] 3. Fill out the form, including the type of error you've found, and any additional details we should know. ![][2] ![][3] 4....
To use BenchPrep, you'll need a stable internet connection on a device with the ability to run modern browsers easily. Google Chrome is our recommended browser, but Mozilla Firefox, Safari, and Internet Explorer (versions 10 and above) are all compatible as well. To use BenchPrep on a mobile device, users will need iO...
1. If your voucher is _not_ for one of the BenchPrep HR courses (PHR/SPHR Certification Exam Prep and aPHR Certification Exam Prep), visit [https://benchprep.com/voucher][1] and enter your voucher, without a # sign in front of it, into the field. ![][2] 2. Click "Continue." For certain vouchers, you may need to selec...
Congratulations! If you purchased 12-month access or lifetime access to your course, sit back and relax - everything's taken care of. If you purchased a month-by-month subscription (in other words, if you paid a certain fee per month to access your course), make sure you cancel your subscription. Even if you stop acce...
Life happens! If you need more time to use your course, email [support@benchprep.com][1] the email address attached to your account, the course subscription you'd like to extend, and the date you'd like your course subscription to end. [1]: mailto:support@benchprep.com ...
All BenchPrep courses are completely digital, meaning there are no print materials nor printable materials included with your purchase. Core BenchPrep features like our flashcards, tests, and lessons are all optimized for your laptop, tablet, and phone! You do not need supplementary materials to complete your BenchPre...