How do I view user reviews?
1. Go to the “Courses” tab. Once you have selected your desired course, select the “Reviews” tab. User reviews in full can be found at the bottom of the page. ![][1] [1]: https://hf-files-oregon.s3.amazonaws.com/hdpbenchprep_kb_attachments/2018/03-22/2c64bd52-8df9-4f36-81f3-b2d2525381c1/User%20Review.png
How do I interpret the graphs in the Reports section?
1. The user overview graph shows how many new users are acquired and how many users are “active” on the app over a period of time. It also shows the average duration, in minutes, of users’ sessions within the app. You can hover over the graph to see exact data for specific periods of time. ![][1] 2. The user reviews…
How do I download the graphs included in the Reports section?
1. In the Reports section, on the right-hand side of the screen, you should see “Download” under the export button. 2. Click “Download” to automatically download just the graph in that tab.
How do I view user reviews?
1. Go to the “Study Aids” tab. Once you have selected your desired study aid, select the “Reviews” tab. User reviews in full can be found at the bottom of the page. ![][1] [1]: https://hf-files-oregon.s3.amazonaws.com/hdpbenchprep_kb_attachments/2018/11-30/42eac7b7-24bc-4392-a905-bed624c846e5/How%20do%20I%20view%…
How do I search for a specific Study Task while creating/editing my Custom Study Plan?
Tell the user to follow these steps: 1. On the Assignments page, click on the "Filter Options" button. ![][1] 2. Clicking on this button will pull up a filter you can use to search for specific tasks. ![][2] You can enter keywords, sort by the specific kinds of Study Tasks (lessons, flashcards, etc.), and sort by…
Can a Study Task appear in more than one Custom Study Plan?
Yes! Tell the user that multiple Custom Study Plans may include the same Study Task(s).
I can't view my students' five most missed practice and/or exam questions. What should I do?
Tell the user to follow this step: 1. Make sure that the student has used the course, particularly the section you’re looking to review (Practice questions, practice exams, lessons, etc.). If the student has not entered the course or used the particular module you want to see statistics for, the Reports dashboard wil…
Can I see the contents of a Study Task before assigning it to a Custom Study Plan?
Yes! Tell the user to follow these steps: 1. On the Assignments page, hover over the Study Task you'd like to preview and click on the eye icon. ![][1] 2. A preview will then pop up in the middle of the screen. If the Study Task consists of lessons, you'll see one of the lessons included. If it consists of flashcar…
Can I have more than one active Custom Study Plan at once?
Yes! Tell the user that they can create multiple Custom Study Plans for their students, and students can be enrolled in more than one Custom Study Plan at once.
Who has access to the Custom Study Plan creator?
Tell the user that Naviance Test Prep accounts with the "instructor" and "institution supervisor" roles have access to the Custom Study Plan creator.
