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Showing articles from tenant dashboard tag

How can I find out which group(s) a user is part of?

1. Go to the Tenant Dashboard and click into the "User Admin" section. 2. Find the user that you'd like to look up and click on their name. ![][1] 3. On the user's details page, you'll see all of the groups this user is part of and which role (instructor or student) they inhabit in that group. This information is …

How do I sort users and search results by name, email address, ID, etc.?

1. You can sort search results in the Users, Groups, and Institutions tabs in the same way. For example, in the Users tab, use the arrows next to the “ID,” “Name,” and “Email" columns to sort results. ![][1] 2.You can sort these categories in ascending or descending order by using the arrows. ![][2] [1]: https:…

How do I add a new institution?

1. Go to the Institutions tab and click on the "New Institution" button in the upper-right-hand-corner. ![][1] 2. Add the institution's information on the next page and save the institution. You also have the option to create an institution admin user or a contract for this institution. [1]: https://hf-files-ore…

How do I search for a specific user?

1. In the “User Admin” tab, click the “Filters” button. This will allow you to search by keywords, role, institution, district, or state. ![][1] ![][2] ![][3] [1]: https://hf-files-oregon.s3.amazonaws.com/hdpbenchprep_kb_attachments/2018/11-30/e0e3e9e7-580e-4d4b-9f38-5760c92879b6/How%20do%20I%20search%20for%20a…

What is a contract and how do I make a new one/edit an existing one?

1. Contracts have their own tab in the Tenant Dashboard. A contract dictates how many licenses each institution gets and which study aids the institution gets access to. You have the ability to make a new contract or edit an existing contract from the Contracts tab. 2. To create a new contract, select the "New Contra…

How do I reset a user’s password?

1. Click on the name of the person whose password you want to reset. 2. Next to their account's email address, click on "Resend email to user" then “password reset email.” ![][1] [1]: https://hf-files-oregon.s3.amazonaws.com/hdpbenchprep_kb_attachments/2018/12-03/d039a512-408e-435d-bf49-97ad93c97762/How%20do%20I…

How do I extend a user's NCBE Study Aid Portal access?

1. In the Tenant Dashboard, find the user you'd like to edit and click into their profile. 2. On their profile page, go down to the Licenses section. If available, there will be an "Actions" label at the end to right of "State". Click on the extend link if available. ![][1] 3. On the next page, click on the date sh…

How do I impersonate a user?

In the NCBE Study Aid Portal, you can log in as another user ("impersonate") to view their course data and see the platform as they see it. 1. Go to the [Tenant Dashboard][1] and make sure you're in the Users tab. 2. Find the user you would like to impersonate (you can use the "Filter" button if they aren't immediat…

Can I activate a deactivated user?

1. On the desired user’s detail page, click on the "More" button and then select "Activate" from the drop-down list. ![][1] [1]: https://hf-files-oregon.s3.amazonaws.com/hdpbenchprep_kb_attachments/2018/11-30/fd104e89-9bf1-4648-bc51-617ff19df416/Can%20I%20activate%20a%20deactivated%20user%3F%20.png

How do I sort users and search results by name, email address, ID, etc.?

1. You can sort search results in the User Admin, Groups, and Institutions tabs in the same way. For example, in the User Admin tab, use the arrows next to the “ID,” “Name,” and “Email" columns to sort results. ![][1] You can sort these categories in ascending or descending order by using the arrows. ![][2] #### …

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