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Showing articles from password reset tag

How do I reset a user’s password?

1. Click on the name of the person whose password you want to reset. 2. Next to their account's email address, click on "Resend email to user" then “password reset email.” ![][1] [1]: https://hf-files-oregon.s3.amazonaws.com/hdpbenchprep_kb_attachments/2018/12-03/d039a512-408e-435d-bf49-97ad93c97762/How%20do%20I…

My learner/instructor forgot their password. How do I reset it?

Tell the user to follow these steps: 1. Once on the Learners page, choose the learner you want to reset the password for. (For Instructors, start on the Instructors page). Click on that user. ![][1] 2. Click the “Edit” button next to the user’s name to bring up a page where you can type in a new password. ![][2] …

How do I reset my password?

1. Visit [https://www.benchprep.com/login][1]. ![][2] 2. Click “Reset Password” at the bottom of the page. 3. At the next page, enter the email address associated with your BenchPrep account into the field and click the “Reset Password” button. ![][3] 4. You will receive an email with a link and instructions to f…

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