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Showing articles from aia tag

How do I reset a user’s password?

**Please note that this should only be done for users that are NOT using SSO.** 1. Click on the name of the person whose password you want to reset. 2. Next to their account's email address, click on “Send password reset email.” ![][1] [1]: https://hf-files-oregon.s3.amazonaws.com/hdpbenchprep_kb_attachments/20…

How do I find details on the lessons learners feel least confident about?

Tell the user to follow these steps: 1. Go to the “Group Reports” tab. 2. Click on the group you want to look at. ![][1] 3. Click the Analyze button to the right of the course you want to look at. ![][2] 4. Scroll to the bottom of the page to find a section labeled “Details” with “Learners | Resources | Study Qu…

How do I sort users and search results by name, email address, ID, etc.?

1. You can sort search results in the Users, Study Groups, and Institutions tabs in the same way. For example, in the Users tab, use the arrows next to the “ID,” “Name,” and “Email" columns to sort results. ![][1] You can sort these categories in ascending or descending order by using the arrows. ![][2] ​​​​​​​ …

I think I found a mistake in my course. What should I do?

1. Make sure you're using the web app. You cannot currently report errors on the mobile app. 2. Under each resource, there is a small, grey link that reads "Report Content Errors." This link also appears under study questions, but ONLY in review mode - you cannot report errors while answering study questions or using…

Technology Requirements

**System Requirements** * Internet connection* * Ability to run modern browsers *After initial course download, you can turn your internet off and still use the program (but your progress will not sync until your internet access is back) **Web Browser Requirements (Windows & Mac)** * Google Chrome (recommend…

How do I change the order in which Study Tasks appear in a Assignment?

Tell the user to follow these steps: 1. From the Assignment's page, select the assignment you would like to edit. ![][1] 2. On the Assignment's details page select "Edit" on the top right-hand corner. ![][2] 3. Select "Continue" on the top right-hand corner to move on to the Assign Tasks page. ![][3] 4. Locate …

How do I find details on the most missed study questions by my learners?

Tell the user to follow these steps: 1. Go to the “Group Reports” tab. 2. Click on the group that you would like to see. ![][1] 3. Click the Analyze button on the course you would like to see. ![][2] 4. Scroll to the bottom of the page to find a section labeled “Details” with “Learners | Resources| Study Questio…

How do I search for a specific user?

1. In the “Users” tab, click the “Filters” button. This will allow you to search by keywords, role, course, study groups, institutions, or districts. ![][1] [1]: https://hf-files-oregon.s3.amazonaws.com/hdpbenchprep_kb_attachments/2018/11-20/82783e6d-3cc0-47a0-bb71-713e8d7eb6e6/aia20.png

How do I change my notification preferences?

Tell the user to follow these steps: 1. Locate the mail icon in the upper-right-hand corner. 2. Click on the mail icon and then click on "Settings." ![][1] This will take you to the Message & Notification Center, where you can check and uncheck the appropriate boxes to match your preferences. Your selections will …

How do I turn on/off automatic answer review after study questions?

Tell the user to follow these steps: 1. Above the answer selection buttons for each study question is a “Review Answer” toggle. Toggle it to your desired setting. ![][1] 2. When this is on, you will see the answer and explanation of the answer after you answer each question, and there’s no review between questions w…

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