You are using an unsupported browser. Please update your browser to the latest version on or before July 31, 2020.
Skip to content
OCL B2B Support
OCL B2B Support
As a manager, how do I find student data specifically for tests?
How can I assign individual names to generated accounts?
How can I move a user from one institution to another?
How can I see individual questions a student has missed?
How do I add a contract to an existing institution?
How do I add a new institution?
How do I add institutions to districts or administrative divisions? How do I add districts to administrative divisions?
How do I add students or instructors to groups?
How do I adjust the number of licenses an institution will receive?
How do I assign an institution admin to an institution?
How do I change features for an entire institution?
How do I change features for an individual group?
How do I create a new group?
How do I create new users?
How do I export only a select group of students?
How do I find out which questions my students have missed the most?
How do I get to a client’s Institution Admin dashboard from the Tenant dashboard?
How do I give existing users access to additional courses/assign new contracts to existing users?
How do I read the student CSV I just exported?
How do I set up a new client hierarchy?
How do I sort students by different factors such as progress, name, activity, or average session time?
How do I view which students have completed their course?
How to edit and manage an existing group
How to set up a new Administrative Division
How to set up a new institution
I can't view my students' five most missed questions. What should I do?
What constitutes an activity within PrepXL?
What does a user's access status mean?
What does "Last Active" mean?
What if I am unable to create a group?
What is a contract and how do I make a new one/edit an existing one?
When is the registration email sent?
Why was my CSV rejected?