1. In the “Users” tab, click the “Filters” button. This will allow you to search by keywords role or course.

For instance, if you know that a user is a tenant admin then you can select tenant admin under roles so that students do not show up in your search. If you know that a user is only using one specific course, you can filter your search with that course. This allows your search for a user to be more specific if you are working with limited details.