How do I sort users and search results by name, email address, ID, etc.?
1. You can sort search results in the User Admin, Groups, and Institutions tabs in the same way. For example, in the User Admin tab, use the arrows next to the “ID,” “Name,” and “Email" columns to sort results. ![][1] You can sort these categories in ascending or descending order by using the arrows. ![][2] [1]…
How do I search for a specific user?
1. In the “User Admin” tab, click the “Filters” button. This will allow you to search by keywords, role, institution, district, or state. ![][1] ![][2] ![][3] [1]: https://hf-files-oregon.s3.amazonaws.com/hdpbenchprep_kb_attachments/2017/06-06/6ae00429-075d-4621-b7a1-92f396dcf0ac/download%20%287%29.png [2]: …
How do I reset a user’s password?
1. Click on the name of the person whose password you want to reset. 2. Next to their account's email address, click on “Send password reset email.” ![][1] [1]: https://hf-files-oregon.s3.amazonaws.com/hdpbenchprep_kb_attachments/2017/06-06/6b73d931-d44f-4052-bca4-2a273052e70b/download%20%286%29.png
Can I activate a deactivated user?
1. On the desired user’s detail page, click on the "More" button and then select "Activate" from the drop-down list. ![][1] [1]: https://hf-files-oregon.s3.amazonaws.com/hdpbenchprep_kb_attachments/2017/06-06/0872ffc2-e47e-47ca-88fb-303048c1118e/Capture.PNG
How do I sort users and search results by name, email address, ID, etc.?
1. You can sort search results in the Users, Groups, and Institutions tabs in the same way. For example, in the Users tab, use the arrows next to the “ID,” “Name,” and “Email" columns to sort results. ![][1] 2.You can sort these categories in ascending or descending order by using the arrows. ![][2] [1]: https:…
How do I search for a specific user?
1. In the “User Admin” tab, click the “Filters” button. This will allow you to search by keywords, role, institution, district, or state. ![][1] ![][2] ![][3] [1]: https://hf-files-oregon.s3.amazonaws.com/hdpbenchprep_kb_attachments/2018/11-30/e0e3e9e7-580e-4d4b-9f38-5760c92879b6/How%20do%20I%20search%20for%20a…
How do I reset a user’s password?
1. Click on the name of the person whose password you want to reset. 2. Next to their account's email address, click on "Resend email to user" then “password reset email.” ![][1] [1]: https://hf-files-oregon.s3.amazonaws.com/hdpbenchprep_kb_attachments/2018/12-03/d039a512-408e-435d-bf49-97ad93c97762/How%20do%20I…
Can I activate a deactivated user?
1. On the desired user’s detail page, click on the "More" button and then select "Activate" from the drop-down list. ![][1] [1]: https://hf-files-oregon.s3.amazonaws.com/hdpbenchprep_kb_attachments/2018/11-30/fd104e89-9bf1-4648-bc51-617ff19df416/Can%20I%20activate%20a%20deactivated%20user%3F%20.png
How do I search for a specific user?
1. In the “User Admin” tab, click on the “Filters” button. This will allow you to search by keywords, role (student, instructor, etc.), institution, district, or administrative division. ![][1] ![][2] ![][3] [1]: https://hf-files-oregon.s3.amazonaws.com/hdpbenchprep_kb_attachments/2016/09-16/a5b9ea7c-b6cc-40ef-…
Can I reactivate a deactivated user?
1. On the desired user’s details page, click on the grey "More" button. This will pull up a drop-down list. Click on "Activate" to reactivate the user. ![][1] ![][2] [1]: https://hf-files-oregon.s3.amazonaws.com/hdpbenchprep_kb_attachments/2018/04-04/930792f8-9fdd-422e-a6a2-ad7fae10f262/activate1.jpeg [2]: ht…
