How do I reset a user's password?
1. Click on the name of the user whose password you'd like to reset. 2. On the user's details page, select the "Resend email to user" drop-down menu and click on the "Send password reset email" link next to their email address. ![][1] [1]: https://hf-files-oregon.s3.amazonaws.com/hdpbenchprep_kb_attachments/2020…
My learner/instructor forgot their password. How do I reset it?
Tell the user to follow these steps: 1. Once on the Learners page, choose the learner you want to reset the password for. (For Instructors, start on the Instructors page). Click on that user. ![][1] 2. Click the “Edit” button next to the user’s name to bring up a page where you can type in a new password. ![][2] …
